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Shantel Reid

General Manager

As the firm’s General Manager, she is naturally self-motivated and driven to achieve and perform. Shantel has an instinctive ability to draw on the individual strengths of both professional and non-professional staff and this has resulted in her successfully building the Hartley Family Law team and achieving not only a successful and results driven environment, but also a happy and stable working environment that employees enjoy being a part of.

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The longest serving administration member of our team, Shantel has worked exclusively in family law since 2006, alongside Managing Director, Brett Hartley.

Shantel prides herself in supporting her team and by showing great leadership whilst doing so.  Her ability to manage the firm, but also to make herself available to help in any area that is needed on any given day, whether that be by answering client calls or overflow typing, shows her belief that to manage a team successfully, is to first lead by example.    Shantel is passionate in ensuring her team knows they are supported and assisted and that they can trust in receiving the highest level of discretion and care.

The operations and management of Hartley Family Law is Shantel’s main responsibility.  This responsibility is vast in that she plays an integral role in each aspect of the firm, from business development, human resources, finance management and IT support. 

Shantel is committed to constantly improving the Hartley Family Law experience for the firm’s clients, as well as its employees.  She provides not only the processes, but support and solutions to those processes. 

A relentless hard worker, who also balances her hectic family life with two young children, Shantel is dedicated to supporting Hartley Family Law’s growth and direction by providing key strategic management and innovation initiatives. Her value to the firm and its Director is unmeasurable in maintaining the high standards in being leaders in our field.  

Outside of work, Shantel enjoys raising her daughters with her husband and is an avid traveller, as well as a camping guru.  Shantel’s young family has recently added a new four-legged addition named Stella. 

 

Experience the Benefits of Choosing Hartley Family Law

To make the most of your consultation, we offer you the opportunity to provide us with your background information online. Our system will provide you with tailored information to help you prepare for our consultation. It will also collect all the details we need to get straight to discussing your advice, options and strategy when we meet.
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Client focus & commitment

We strive for excellence in our service and seek to constantly exceed our client expectations.
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Ethics without compromise

Our role is to secure the best result possible for our client on the basis of the facts and the applicable law.
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Recruit and retain the best

We aim to attract the best talented prospective employees to our firm and to retain and develop our talented staff.
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Give back to the community

As a business we create jobs and provide services but in addition we believe it is important that we give back.
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Proactive never reactive

Our proactive approach is to ensure the best possible outcome for our clients in a timely and cost effective manner.
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Continuously grow & improve

We have a commitment to grow the business and to assist in the growth and development of our individual staff.
Accreditations
Family HV Leading 2024

Our Client Success Stories

“Thank you so much for your service and making it happen in the most easy way for me to settle.  It has been a long battle for me but now I can look forward for our future.  Again, thank you”.

Lena

“Thank you for all you have done to help me.  You are kind and do your work very well.  I have also been impressed by the kind and capable supporting staff within Hartley Family Law, they are lovely people.”

Barry

“Thanks immensely for your thorough advice for my case. You are amazing….👍👍 Thanks team. I could never thank you enough for all your supportive help through my hard times.  I appreciate it a lot.”  

Anna