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I do not delegate clients to other lawyers or clerks in my firm and then not maintain involvement and ultimate control on the client’s outcome. There is nothing more rewarding to me than receiving personal referrals of important clients from other lawfirms, accountants, financial advisors and other businesses. I take these referrals very personally and I am passionate about receiving the best possible outcome for that client so as to help them move on with life and to maintain and keep a good relationship between myself, the client and also the person or the firm whom had the trust in me to refer the client to my firm in the first place.
Having passion and client service may be extremely important in family law, but you also need to have the individual expertise and skill to deal with the many complexities that can arise in family law issues, whether in property and/or in parenting disputes. I have those skills, not because I have been practicing family law for a long time, but because I am always passionate about learning and improving my skills and I have always taken a strong interest in the financial aspects of family law.
I have presented many papers and seminars on financial topics concerning family law, including, but not limited to valuations of businesses, big money cases and tax implication issues.
I believe that myself and my team at HFL are more than capable to help you look after your clients better if they do go through separation.
Further and most importantly, why do the work yourself for your client if your client is an important client of your firm who you have had a long-standing relationship with? Matrimonial matters can become extremely emotional and messy. Unless you have someone within your firm with a high degree of expertise and skill, then why risk the breakdown of that relationship with your client by trying to do the work yourself?
The added advantage of referring clients to Brett and his firm is that you can be guaranteed that all other work in your expertise that you do for that client will be given back to you and you will retain the client, because firstly, your client will be satisfied with the service and outcome we achieve for them and secondly, and most importantly, we only do family law work. That is, we do nothing else but family law. We do not do wills, estates, or power of attorney work. We do no type of commercial work or even post-separation conveyancing.
This may be in areas such as superannuation, taxation, financial advice, and other areas.
If you and your business referred the client to us initially, then we always go back to you first to check whether you would like to utilise your own networks in who we chose to help your client in an area.
For example, if you did not work in superannuation, but we need some superannuation expert advice, we will ask you for any experts in superannuation that you have a relationship with, rather than simply choosing our own contacts or networks. This ensures the client maintains their ongoing relationship with you and your business.
Brett has a close relationship with many professional businesses in the Brisbane area and we are always happy to assist at any time (free of charge) with any enquiries or issues that may arise for your client in a matrimonial space from time to time. For example, you may have a valuable staff member who has recently separated and going through some drama. We can have an obligation free chat to that staff member to put their mind at rest about something that may have been said to them or something they may be concerned about.
Likewise, from time to time you may have some queries about family law or some issues that an important client may be experiencing. These may not be issues that require a direct referral and retainer, but we are always happy to listen and help where we can.
Our philosophy and passion in family law is based on a “helping” culture in that we love to give out information and our knowledge to help wherever necessary in understanding matters within the family law space.
As an affiliate, you'll have the opportunity to build a long-term partnership with our firm and connect with other professionals in our network.
When you refer clients to Hartley Family Law, you can be confident that they will receive high-quality legal services from a team that truly cares.
We provide our affiliates with a range of resources and support to help them confidently refer clients to us. This includes educational materials and consultations.
Family law is a constantly evolving field. As an affiliate of Hartley Family Law, you'll have access to the latest legal developments and strategies in family law.
By partnering with Hartley Family Law, you'll be helping families in your community access the legal services they need for their family law matters.
We cannot all be experts in every specific field, but we think it helps for you to know a little bit about family law and how it may impact in your line of work from time to time as that enriches your own knowledge and ability to maintain and gain relationships with other clients.
Likewise, we always like to be informed by you about other areas of law that you specialise in and that can assist us in our day-to-day service provided to our clients.
“Thank you for all you have done to help me. You are kind and do your work very well. I have also been impressed by the kind and capable supporting staff within Hartley Family Law, they are lovely people.”
“Thanks immensely for your thorough advice for my case. You are amazing….👍👍 Thanks team. I could never thank you enough for all your supportive help through my hard times. I appreciate it a lot.”
“Thank you for finalising this. It is a good result considering who we are dealing with. Thank you and Brett for assisting me with your professionalism and advice over the last 18 months. Thank you.”
The Privacy Statement of the Company is incorporated into these Terms and Conditions. The Company respects the privacy of all its customers and business contacts. The Company is subject to the requirements of the National Privacy Principles which are contained in the Privacy Act.
1. How is personal information collected?
Your name, email address and phone number are collected on the contact form to allow the Company to contact you.
If you email or phone the Company directly, then the Company may record your personal details.
Your personal information may be used to:
a) Improve service to you, the customer
b) The Company may use personal information about you for marketing and research purposes. If you do not wish this to occur, please contact us and we will ensure this does not occur
c) Your personal information is not disclosed to any organisation outside of the Company.
2. Will personal information be given to anyone else?
The Company does not sell or provide your personal information to any other company.
3. Security of personal information
The Company employees are required, as a condition of their employment, to treat personal information held by the Company as confidential, and to maintain the confidentiality of that personal information.
The Company protects the personal information it collects in a secure database.
4. Access and correction
You can access your data at any time by contacting the Company directly.
You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
We ask you to contact the Company by email or phone using the Company contact details if you wish to access or correct any of your personal details.
5. Online privacy issues
To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the terms of use for our website. When you deal with the Company whether online or otherwise, the Company takes its privacy obligations seriously.
6. Additional privacy information and how to contact the Company
The Company may change its Privacy Policy at any time.
For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au. If you feel that The Company is not complying with this Privacy Policy, or if you have other privacy concerns, please contact the company.
