Call us on

Shantel Reid

General Manager

As the firm’s General Manager, she is naturally self-motivated and driven to achieve and perform. Shantel has an instinctive ability to draw on the individual strengths of both professional and non-professional staff and this has resulted in her successfully building the Hartley Family Law team and achieving not only a successful and results driven environment, but also a happy and stable working environment that employees enjoy being a part of.


The longest serving administration member of our team, Shantel has worked exclusively in family law since 2006, alongside Managing Director, Brett Hartley.

Shantel prides herself in supporting her team and by showing great leadership whilst doing so.  Her ability to manage the firm, but also to make herself available to help in any area that is needed on any given day, whether that be by answering client calls or overflow typing, shows her belief that to manage a team successfully, is to first lead by example.    Shantel is passionate in ensuring her team knows they are supported and assisted and that they can trust in receiving the highest level of discretion and care.

The operations and management of Hartley Family Law is Shantel’s main responsibility.  This responsibility is vast in that she plays an integral role in each aspect of the firm, from business development, human resources, finance management and IT support. 

Shantel is committed to constantly improving the Hartley Family Law experience for the firm’s clients, as well as its employees.  She provides not only the processes, but support and solutions to those processes. 

A relentless hard worker, who also balances her hectic family life with two young children, Shantel is dedicated to supporting Hartley Family Law’s growth and direction by providing key strategic management and innovation initiatives. Her value to the firm and its Director is unmeasurable in maintaining the high standards in being leaders in our field.  

Outside of work, Shantel enjoys raising her daughters with her husband and is an avid traveller, as well as a camping guru.  Shantel’s young family has recently added a new four-legged addition named Stella. 


Experience the Benefits of Choosing Hartley Family Law

To make the most of your consultation, we offer you the opportunity to provide us with your background information online. Our system will provide you with tailored information to help you prepare for our consultation. It will also collect all the details we need to get straight to discussing your advice, options and strategy when we meet.

Client focus & commitment

We strive for excellence in our service and seek to constantly exceed our client expectations.

Ethics without compromise

Our role is to secure the best result possible for our client on the basis of the facts and the applicable law.

Recruit and retain the best

We aim to attract the best talented prospective employees to our firm and to retain and develop our talented staff.

Give back to the community

As a business we create jobs and provide services but in addition we believe it is important that we give back.

Proactive never reactive

Our proactive approach is to ensure the best possible outcome for our clients in a timely and cost effective manner.

Continuously grow & improve

We have a commitment to grow the business and to assist in the growth and development of our individual staff.
Family HV Leading 2024

Our Client Success Stories

“Thank you for all you have done to help me.  You are kind and do your work very well.  I have also been impressed by the kind and capable supporting staff within Hartley Family Law, they are lovely people.”


“Thanks immensely for your thorough advice for my case. You are amazing….👍👍 Thanks team. I could never thank you enough for all your supportive help through my hard times.  I appreciate it a lot.”  


“Thank you for finalising this.  It is a good result considering who we are dealing with.  Thank you and Brett for assisting me with your professionalism and advice over the last 18 months. Thank you.”  



How to choose the right lawyer for you

We Only Send You Awesome Stuff =)

Privacy Policy

The Privacy Statement of the Company is incorporated into these Terms and Conditions. The Company respects the privacy of all its customers and business contacts. The Company is subject to the requirements of the National Privacy Principles which are contained in the Privacy Act.

1. How is personal information collected?
Your name, email address and phone number are collected on the contact form to allow the Company to contact you.
If you email or phone the Company directly, then the Company may record your personal details.
Your personal information may be used to:
a) Improve service to you, the customer
b) The Company may use personal information about you for marketing and research purposes. If you do not wish this to occur, please contact us and we will ensure this does not occur
c) Your personal information is not disclosed to any organisation outside of the Company.

2. Will personal information be given to anyone else?
The Company does not sell or provide your personal information to any other company.

3. Security of personal information
The Company employees are required, as a condition of their employment, to treat personal information held by the Company as confidential, and to maintain the confidentiality of that personal information.
The Company protects the personal information it collects in a secure database.

4. Access and correction
You can access your data at any time by contacting the Company directly.
You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
We ask you to contact the Company by email or phone using the Company contact details if you wish to access or correct any of your personal details.

5. Online privacy issues
To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the terms of use for our website. When you deal with the Company whether online or otherwise, the Company takes its privacy obligations seriously.

6. Additional privacy information and how to contact the Company
The Company may change its Privacy Policy at any time.

For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner’s website at If you feel that The Company is not complying with this Privacy Policy, or if you have other privacy concerns, please contact the company.