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Tyanne Farrell

Client Services & Marketing Manager

As our Client Relationship Manager, Tyanne takes responsibility for and is dedicated to the people-focused aspect of her role to ensure HFL’s clients’ expectations are always met and that HFL is able to provide clients with an exceptional customer service experience. Tyanne prides herself in being an intelligent and strong communicator and she enjoys the nurturing of all client relationships within the firm, from the very start of a client’s matter to the very end.

Tyanne started her career in law over 20 years ago as a receptionist and it is there, she found her passion for customer service and family law.

Family law can be an emotional and stressful time and Tyanne is always a phone call away, should you need to discuss any queries you may have about your matter or any angst you may be feeling about any upcoming step in your family law matter.

In marketing, Tyanne is dedicated to her firm’s strategic objectives, through planning, implementing, and delivering targeted, unique and engaging marketing campaigns. Corporate communications, internal communications and brand management are a passion of Tyanne’s while furthering her skills and knowledge in marketing management. As a strong writer and communicator, Tyanne has a creative mind, with an ongoing aspiration for excellence in her field.

Away from work Tyanne has three sons making her proud and whom have turned her into a huge sports fan. She enjoys rugby union, rugby league and is also a keen boxing fan.

Experience the Benefits of Choosing Hartley Family Law

To make the most of your consultation, we offer you the opportunity to provide us with your background information online. Our system will provide you with tailored information to help you prepare for our consultation. It will also collect all the details we need to get straight to discussing your advice, options and strategy when we meet.

Client focus & commitment

We strive for excellence in our service and seek to constantly exceed our client expectations.

Ethics without compromise

Our role is to secure the best result possible for our client on the basis of the facts and the applicable law.

Recruit and retain the best

We aim to attract the best talented prospective employees to our firm and to retain and develop our talented staff.

Give back to the community

As a business we create jobs and provide services but in addition we believe it is important that we give back.

Proactive never reactive

Our proactive approach is to ensure the best possible outcome for our clients in a timely and cost effective manner.

Continuously grow & improve

We have a commitment to grow the business and to assist in the growth and development of our individual staff.

Accreditations

Our Client Success Stories

“Thank you for all you have done to help me. You are kind and do your work very well. I have also been impressed by the kind and capable supporting staff within Hartley Family Law, they are lovely people.”

Barry

“Thanks immensely for your thorough advice for my case. You are amazing….👍👍 Thanks team. I could never thank you enough for all your supportive help through my hard times. I appreciate it a lot.”

Anna

“Thank you for finalising this. It is a good result considering who we are dealing with. Thank you and Brett for assisting me with your professionalism and advice over the last 18 months. Thank you.”

Tim

Privacy Policy

The Privacy Statement of the Company is incorporated into these Terms and Conditions. The Company respects the privacy of all its customers and business contacts. The Company is subject to the requirements of the National Privacy Principles which are contained in the Privacy Act.

1. How is personal information collected?
Your name, email address and phone number are collected on the contact form to allow the Company to contact you.
If you email or phone the Company directly, then the Company may record your personal details.
Your personal information may be used to:
a) Improve service to you, the customer
b) The Company may use personal information about you for marketing and research purposes. If you do not wish this to occur, please contact us and we will ensure this does not occur
c) Your personal information is not disclosed to any organisation outside of the Company.

2. Will personal information be given to anyone else?
The Company does not sell or provide your personal information to any other company.

3. Security of personal information
The Company employees are required, as a condition of their employment, to treat personal information held by the Company as confidential, and to maintain the confidentiality of that personal information.
The Company protects the personal information it collects in a secure database.

4. Access and correction
You can access your data at any time by contacting the Company directly.
You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
We ask you to contact the Company by email or phone using the Company contact details if you wish to access or correct any of your personal details.

5. Online privacy issues
To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the terms of use for our website. When you deal with the Company whether online or otherwise, the Company takes its privacy obligations seriously.

6. Additional privacy information and how to contact the Company
The Company may change its Privacy Policy at any time.

For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au. If you feel that The Company is not complying with this Privacy Policy, or if you have other privacy concerns, please contact the company.